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Germany's Customs Offices Promote Inclusion with 'Shift Change' Action Day

Customs officers and people with disabilities swapped workplaces for a day. The 'Shift Change' action day has opened eyes to the importance of inclusion in the workplace.

This is a meeting hall where we can see a group of people sitting on chairs and also two flags of...
This is a meeting hall where we can see a group of people sitting on chairs and also two flags of other countries and the desk which is in orange color and some water bottles and mike on the desk.

Germany's Customs Offices Promote Inclusion with 'Shift Change' Action Day

Germany's customs teams recently hosted the 'Shift Change' action day, an event where employees with and without disabilities swapped workplaces for a day. The Main Customs Office Frankfurt am Main participated for the first time, with 19 offices across the country taking part. The initiative aims to foster understanding and inclusion among employees.

The day provided valuable insights into each other's working worlds. At the Main Customs Office Frankfurt am Main, two colleagues visited Frankfurt Werkgemeinschaft e.V., a centre for people with disabilities. They toured various areas and tried their hand at cable cutting, while a client of the centre gained insight into the work of customs officers at Frankfurt Airport's International Post Centre, helping to open mail bags.

Isabell Gillmann, press spokesperson at the Main Customs Office Frankfurt am Main, expressed interest in participating again next year. The event has opened eyes to the capabilities of people with disabilities and the importance of inclusion in the workplace. The customs offices are now accepting applications for training or dual studies starting 1 September 2026 until 15 October 2025, with workplaces generally suitable for those with handicaps.

The 'Shift Change' action day has proven successful in promoting understanding and inclusion among Germany's customs teams. With applications for training or dual studies now open, the Main Customs Office Frankfurt am Main and other participating offices look forward to welcoming new employees, including those with disabilities.

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